Screens/Virtual Agent

Chat components

An inventory of essential elements that comprise the Virtual Agent Screen to create an intuitive and cohesive chat experience

Overview

A well-designed conversational experience combines these different control patterns to create a cohesive and intuitive conversation.

Component Visual
Chat greeting Slot.png
Virtual Agent message Now Assist Message.png
User message User Message.png
Live Agent message Live Agent Message.png
System message Slot.png
Timestamp Slot.png
Choice picker Slot.png
Synthesized answer Slot.png
Lorem ipsum Slot.png