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Horizon blog

Welcome to the Horizon blog, where design stories come to life.

It’s where our creators, designers, and builders open up about what they’re learning, what’s inspiring them, and how we’re shaping better enterprise experiences together.

Explore, get inspired, and add your voice to the story.

Thought leadership
Nov 5, 2025
3 min read

The power of DesignOps at ServiceNow

DesignOps isn’t just about process, it’s about possibility. Learn how ServiceNow's DesignOps team empowers our designers and the systems behind them to deliver better experiences faster.

The DesignOps Team

Thought leadership
Nov 5, 2025
4 min read

A designer’s role in AI landscape

Explore how the role of a designer is shifting in the evolving AI landscape and clear steps you can take to keep pace with the changes.

Chinmay Chawade

Behind the scenes
Nov 5, 2025
10 min read

Building Horizon

A round table with the team who helped transform a passion project into an enablement program.

Stacy Silvernail

How-to
Oct 21, 2025
5 min read

Using collaboration agreements

How to use collaboration agreements to align teams from the start and make projects successful.

Kat Temple

Horizon Design System

Horizon empowers ServiceNow creators to quickly design intuitive and innovative experiences for the enterprise. As the source of truth for experience design at ServiceNow, it centralizes the most up-to-date guidelines, patterns, components, and resources for anyone creating experiences on the platform.

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