From design to direction: Bridging product design and AI thinking
A cross-post with UX Collective exploring the way core concepts in AI can reframe how product designers think about feedback, intent, and the future of our role.
Horizon blog
Welcome to the Horizon blog, where design stories come to life.
It’s where our creators, designers, and builders open up about what they’re learning, what’s inspiring them, and how we’re shaping better enterprise experiences together.
Explore, get inspired, and add your voice to the story.
A designer's guide to shaping AI experiences
This practical guide introduces three focus areas to help you shape AI-powered experiences from strategy to interaction to system behavior. And it all starts with skills you already have.
A designer’s role in AI landscape
Explore how the role of a designer is shifting in the evolving AI landscape and clear steps you can take to keep pace with the changes.
ServiceNow's playbook for design enablement at scale
Learn how we help designers embrace new tools like Figma Make through pilots, playgrounds, shared learning, and org-wide enablement.
The power of DesignOps at ServiceNow
DesignOps isn’t just about process, it’s about possibility. Learn how ServiceNow's DesignOps team empowers our designers and the systems behind them to deliver better experiences faster.
Building Horizon
A round table with the team who helped transform a passion project into an enablement program.
Using collaboration agreements
How to use collaboration agreements to align teams from the start and make projects successful.