A designer's guide to shaping AI experiences
This practical guide introduces three focus areas to help you shape AI-powered experiences from strategy to interaction to system behavior. And it all starts with skills you already have.
Welcome to Horizon.
Let's inspire the world of work.
Horizon is the source of truth for experience design at ServiceNow, empowering creators to design better enterprise experiences.
Put AI to work.
Our new guidelines and libraries help you bring AI to every corner of your business.
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See the stories from the team that brings Horizon to life
ServiceNow's playbook for design enablement at scale
Learn how we help designers embrace new tools like Figma Make through pilots, playgrounds, shared learning, and org-wide enablement.
The power of DesignOps at ServiceNow
DesignOps isn’t just about process, it’s about possibility. Learn how ServiceNow's DesignOps team empowers our designers and the systems behind them to deliver better experiences faster.
A designer’s role in AI landscape
Explore how the role of a designer is shifting in the evolving AI landscape and clear steps you can take to keep pace with the changes.
App frameworks
The tools and resources you need to build on ServiceNow, tailor-made for our most common use cases.
Workspace
Improve productivity with data, insights, and action in a single, configurable workspace built on the Next Experience UI framework.
Browse Workspace
Native Mobile
Create and customize elegant apps with a dedicated app framework for iOS and Android.
Browse Native Mobile
Service Portal
Empower your customers and employees with intuitive, unified, and mobile-friendly self-service experiences.
Browse Service Portal
Core UI
Provide administrators with a focused experience for their instance management.
Browse Core UI