Indoor mapping screen

Resources

Overview

Indoor Mapping is a ServiceNow-owned map provider that can be rendered on mobile devices to digitalize interactive locations within workplaces and buildings. There are two main use cases supported on mobile with Indoor Mapping, map-based reservation and Indoor Wayfinding.

• To use Indoor Mapping on mobile, the plugin sn_map_core is required.
• Indoor Mapping can be configured as a custom map input on an input form screen, to initiate map-based reservations. The feature allows users to search for an asset, such as a desk or a meeting room on the indoor map, and then reserve the asset.
• Indoor Wayfinding involves an indoor map rendered on a custom map screen for users to receive directions to a specific indoor map location. Indoor Wayfinding can be launched from a mobile navigation function or area like a record screen, list screen, or mobile card. Users see a route generated on the indoor map to get directions as well as options to switch to accessible routes.
• Indoor positioning can be further configured with indoor wayfinding to enable users to see their live location on the indoor map and receive guided navigation to their desired destination. Indoor positioning relies on location sharing technology to capture the user’s live location within a building.

• Associate the custom map bottom drawer functions to the custom map screen for Indoor Wayfinding experiences.
• Use the custom map bottom drawer functions to provide your users with a shortcut to take actions from Indoor Wayfinding experiences.
• Users will be able to take actions such as scanning an asset or creating a task during wayfinding, and they will be taken back to the navigation once the action is completed.
• One or more custom map bottom drawer functions can be added to a custom map screen.

Access control

You can restrict access to the Custom map Screen for specific users by assigning User Roles. Learn more.