| Component | Visual |
|---|---|
| Chat greeting | ![]() |
| Virtual Agent message | ![]() |
| User message | ![]() |
| Live Agent message | ![]() |
| System message | ![]() |
| Timestamp | ![]() |
| Choice picker | ![]() |
| Synthesized answer | ![]() |
| Lorem ipsum | ![]() |
Chat components
An inventory of essential elements that comprise the Virtual Agent Screen to create an intuitive and cohesive chat experience.
Overview
- Release version
- Available sinceAustralia
A well-designed conversational experience combines these different control patterns to create a cohesive and intuitive conversation.



