Generated conversations

Generated conversations adapt dynamically to user input, requiring flexibility and context awareness. These guidelines help ensure AI-powered assistants respond accurately and naturally.

Anticipate user needs

Suggest relevant next steps based on the context of the conversation.

Do

The assistant proactively offers multiple relevant options that directly address the user's need for professional development.

Don’t

The assistant completely fails to engage with the user's context or offer any meaningful assistance.


Address each request

Respond to every part of a complex question clearly and systematically.

Do

The assistant systematically breaks down and addresses each part of the user's multi-part question.

Don’t

The assistant completely ignores the user's specific requests, offering an unhelpful generic response.


Keep information current

Use real-time data to give users accurate, up-to-date answers.

Do

The assistant pulls live data and clearly states when the information is from.

Don’t

The assistant relies on outdated, general information.


Build on past conversations

Use context from earlier exchanges to make each response relevant and meaningful.

Do

The assistant shows contextual awareness and asks a follow-up question that builds on known information.

Don’t

The assistant’s response is generic and shows no memory of previous interactions.


Ask for clarity

Check your understanding with targeted questions when a user's request is unclear.

Do

The assistant asks specific, targeted questions to understand the vague request.

Don’t

The assistant is abrupt and unhelpful, leaving the user without guidance on how to communicate more clearly.


Be honest about AI

Explain the assistant's limitations when they affect the user's request.

Do

The assistant is transparent about its limitations and directs the user to appropriate professional resources.

Don’t

The assistant fails to acknowledge the limitations of AI, potentially misleading the user and putting them at risk.


Balance message length

Keep responses brief but expand with helpful details when users need more information.

Do

The assistant's response is concise and direct, with an optional offer for more information if the user needs it.

Don’t

The assistant's response is overly long and provides unnecessary details that will overwhelm the user.