Core UI

Provide administrators a focused experience for their instance management.

Overview

Core UI is designed with system management tasks in mind. Use the simple configuration options of this app framework to enable individual users or user groups to intuitively interact with their system data.

Screenshot of Core UI dashboard

ServiceNow CoreUI incident form page


Common personas and use cases

Topic Guidance
Personas Instance administrators, application administrators
Use cases User management, system configuration, data management

Key benefits

Learn how the Core UI app framework benefits your system administrators and other instance management related roles.

Dynamic updates

When multiple users are working on records on the platform, the Core UI allows for real-time viewing of data changes. The Core UI also affords easy modifications to record fields, even in list views via in-line editing.

Quick navigation

The Application Navigator provides users with an easy way to get to other applications they are allowed to view. Users can browse, search, and favorite items to quickly navigate around the platform.

Orient your day

Through Landing Pages, the Core UI provides users with instant access to the information they need to start their day. These personalized pages provide information tailored to a user’s role and tasks to clearly guide them to take actions on items requiring their attention.

Low learning curve

As the primary interface for ServiceNow admins and other platform-trained roles, the Core UI provides a familiar experience regardless of other configurations. This allows new employees working on your instance to start from a familiar place as they explore your instance’s unique configurations.


Resources