The latest
Spring 2026
It's been a busy few months behind the scenes. Here's what's new:
🧠 New AI section in the global nav
AI design guidance has grown enough to earn its own home. We've created a dedicated AI space in Horizon's global navigation, bringing together all of our AI design patterns, guidelines, and resources in one place.
♿ Accessibility persona cards
Meet the people behind the guidelines. Our new accessibility persona cards help you build empathy into your design process and pressure-test your experiences against real-world needs.
📱 Even more for Native Mobile
We've continued to expand our Native Mobile coverage with new components and screens. If you're building mobile experiences on ServiceNow, the Native Mobile section keeps getting more complete.
🎨 Australia release: Component + Figma library updates
Our component usage guidelines and Figma libraries are now updated to reflect the Australia release. Stay current with the latest design system changes so your prototypes and designs always match what's shipping.
🤖 32 widgets and counting
Our Service Portal widget library has more than tripled since launch. We now have over 30 widget usage guidelines documented to help you build more consistent, user-friendly portal experiences. Explore the full library.
🚀 Knowledge 2026 is here
We're bringing a full lineup of UX-focused sessions to K26 — labs, roundtables, super demos, and on-floor activations. Check out the K26 session guide for everything you need to know.
Past updates
Winter 2025
🥳 Horizon blog is live
From how-tos and design frameworks to behind-the-scenes looks at how we build at scale, the blog highlights the talent and collaboration that make Horizon and ServiceNow thrive. Check it out here!
🔤 ServiceNow Sans
We updated the entire site to reflect our new typography standards, and boy do we think she looks perty.
🧩 New Workspace patterns
Learn about how to design better forms and navigation for your workspaces.
🤖 The widgets keep coming
Even more widgets to help you build Service Portal experiences that work for your users. Check them out!
🗺 Guidelines for unified navigation
Learn how unified navigation provides a consistent, global navigation experience across the entire platform.
📱 Still more for Native Mobile
More updates to components and screens — everything you need to create smooth, native experiences on mobile. Check it out.
🎨 Zurich libraries now in Figma
Design with the latest Zurich styles. These new Figma libraries make it easier than ever to stay current with the latest design system updates.
Summer 2025
🧩 2 new Workspace patterns
Learn about our approach to filtering and guided experiences for workspaces over your morning coffee. ☕️ Cheers!
🤖 Even more widgets
We've added even more widgets to the ever-growing Service Portal widget library. Check them out!
🚀 Knowledge 2025 recaps and replays
Catch up on what you missed (or want to revisit) from Knowledge 2025. Get session summaries, replays, slides, and other useful resources straight from our speakers. Check out the K25 recap right here.
April 2025
This update introduces a bunch of helpful new resources, from additions to our AI guidelines to new Native Mobile components, all designed to help you move faster and build better experiences. Let's take a look:
🚀 Big boost to our AI content
We've added more tools and guidance to help you design smart, helpful AI experiences:
- Agentic AI guidelines: Learn about our human-centered approach to AI experiences.
- Now Assist Libraries in Figma: Start designing faster with AI component libraries for Workspace.
- Component usage guidelines: New guidance for using Now Assist in Workspace and Native Mobile.
- Conversational design guidelines: Whether your convos are scripted or generated, we've got you covered.
🧩 New Service Portal widget library
Say hello to 10 Service Portal widget usage guidelines. This growing library will help you build consistent, user-friendly portal experiences. And stay tuned… more widgets are coming later this year.
📱 More for Native Mobile
We've added even more mobile goodness. New components, screens, foundations, and basics. Everything you need to create smooth, native experiences on mobile. Check it out.
🎨 Yokohama libraries now in Figma
Design with the latest Yokohama styles. These new Figma libraries make it easier than ever to stay current with the latest design system updates.
📊 Fresh data visualization guidance for Core UI
Our new Core UI data visualization guidance helps you make charts and graphs that are both beautiful and easy to understand.
📚 App shells, modals, and page templates for Workspace
New content about these important UI Builder elements is now available in the Workspace app framework.
📅 Multi-release support for component libraries
We now support usage guidelines across the last 3 releases for Workspace and Native Mobile components. That means it's easier to keep your designs up to date, no matter which version you're working on.
We're thrilled about these new updates and what they mean for you—our creator community. Horizon is here to help you do your best work, and we're committed to making it even better over time.
Oct 2024
We launched several major updates to Horizon.
What's included in this release:
- On-site search makes finding specific components and guidelines faster and easier.
- Primary navigation for key app frameworks, including Workspace, Core UI, Native Mobile, and Service Portal, streamlines access to relevant content for all of our creators.
- Complete component coverage and new patterns added for the Workspace app framework.
- New Basics content for Workspace and Native Mobile for easier onboarding to those app frameworks.
May 2024
Launch of the Horizon site preview
We debuted Horizon to the world through the launch of a website preview. This was our first step together in a long journey to empower all creators on the ServiceNow platform as they deliver world-class experiences to their users.